Mario CardosoSenior UX leadership for complex products and organizations
Leadership across telecom, B2B software and consumer credit.
Portrait or leadership-in-action photograph
Selected work
Six cases spanning organizational systems, product strategy and focused execution.
Built the team, research practice and portfolio operating model behind a more cohesive self-serve experience across Rogers and Fido.
The cost-avoidance figure is an internal projection, not a directly attributed UX result.
View case study
How I lead
Clarify purpose, decision rights and the operating space teams need to do their best work.
Make the customer’s end-to-end experience the shared frame across products and functions.
Use research earlier, while priorities and product direction can still change.
About
My multidisciplinary roots in visual and interaction design shape how I connect customer behavior, product constraints, business priorities and team dynamics.
Placeholder: refine with Mario’s full biography and cross-cultural perspective.
Social proof placeholder
“Add one or two short recommendations about leadership judgment, coaching or cross-functional influence.”
Contact
Let’s talk about your team, product or portfolio challenge.
